Bug Report Template

The Bug Report Template is an essential tool for documenting software bugs in a structured and precise manner. It ensures all pertinent details are accurately captured, enabling the development team to understand and address issues swiftly. This template enhances cross-functional communication and aids in efficient problem resolution.

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What is a Bug Report?

A well-structured bug report is a crucial step in any software development process. It serves as a clear and precise way for testers and users to communicate with developers about issues they encounter while using a product what the bug is, under what circumstances it occurs, and what impact it has on user experience and product functionality. This enables faster and more efficient resolution.

A Bug Report template gives a systematic approach to document errors, reducing ambiguity, preventing important information from being overlooked, and ensuring all the necessary details are provided for developers to recreate and resolve the bug. By following a standardized format, teams can maintain consistency in reporting, prioritizing, and fixing bugs across various stages of the development cycle. This uniformity not only streamlines the troubleshooting process but also enhances overall project management and quality assurance efforts.

When to use a Bug Report:

  • When a software bug is discovered by QA during the testing phase, requiring detailed documentation.

  • When an end-user identifies a bug or issue, prompting the need for a comprehensive report to developers.

  • To document and communicate a newly identified software issue to engineering teams for efficient resolution.

  • For maintaining a complete and organized record of all reported bugs and issues for tracking and accountability.

  • To ensure all stakeholders are informed about the nature, severity, and status of software issues for transparency.

  • When a critical bug needs prioritization and immediate attention to prevent disruption in software functionality.

The Template

You can copy and paste this Bug Report template to create your own, or use ChatPRD to generate it with AI.

Bug Report

Author:Your Name Here

Bug Identification

This section is crucial for clearly defining the bug. A well-identified bug eases the communication and resolution processes. Ensure the title is concise and the description provides enough details to understand the issue at a glance.

Title

Provide a short, descriptive title that uniquely identifies the bug. This should capture the essence of the issue and enable quick recognition.

Bug Description

Give a detailed yet concise explanation of the bug. Include what the bug is, when it occurs, and what impact it has. This section should give enough context to understand the problem without needing additional information.

Bug Details

This part of the report dives into the specifics of the bug. Detailed and accurate information here will aid in reproducing and diagnosing the issue.

Severity

Indicate the seriousness of the bug using standardized categories such as Minor, Major, Critical, or Blocker. The severity level helps prioritize bug fixes.

Environment

Detail the environment where the bug was discovered, including system configuration, operating system, browser version, and any other relevant technical specifics. This ensures the technical context is clear and reproducible.

Steps to Reproduce

Provide a precise, step-by-step process to replicate the bug. Each step should be clear and specific to prevent any ambiguity. Including screenshots or videos can be very helpful here.

Additional Information

Include any extra details that can help in understanding and resolving the bug. This might encompass expected vs. actual results and any relevant attachments.

Expected Result

Describe what the correct behavior or outcome should be if the bug were not present. This helps in understanding the intended functionality.

Actual Result

Detail what actually happened during the bug occurrence. Highlight how the actual result deviates from the expected result to provide a clear understanding of the issue.

Attachments

Add any supporting materials like screenshots, logs, or other relevant files. These attachments can be crucial for recreating the issue and speeding up the fix process.

Example

Bug Report

The following is an example of a bug report for a hypothetical mobile application 'Bookit', an online book reading app wherein users have reported a bug related to saving bookmarks.

Bug Report

Bug Identification

Title

Bookmark Feature Not Working

Bug Description

Several users have reported that the bookmark feature does not save their place in the books. Users are returned to the beginning of the book when they next open it. This issue occurs sporadically, primarily affecting users on Android devices. The problem disrupts user experience significantly, leading to frustration and potential disengagement.

Bug Details

Severity

Major

Environment

  • App Version: Bookit app version 1.4.0
  • Operating System: Android 10
  • Devices: Various, including Samsung Galaxy S10, Google Pixel 3

Steps to Reproduce

  1. Open the Bookit app.
  2. Select and open any book.
  3. Scroll to a specific page and add a bookmark using the bookmark icon.
  4. Close the book and exit the app completely.
  5. Reopen the app and navigate to the bookmarked book.
  6. Observe that the book opens at the start instead of the bookmarked page.

Additional Information

Expected Result

When the book is reopened, it should open directly to the bookmarked page, preserving the user’s reading position.

Actual Result

The book reopens at the beginning, neglecting the previously added bookmark, which forces the user to manually locate their last read position.

Attachments

  • Screen Recordings: Videos showing the process of adding bookmarks and the issue when reopening the book.
  • Logs: System logs from affected user devices indicating potential errors or warnings during the bookmark operation.
  • Screenshots: Images highlighting the bookmark placement and the start page upon reopening.

Have ChatPRD generate a perfect Bug Report for you

ChatPRD is a no-code AI tool that can generate product requirements documents, user stories, and more. Use this template with ChatPRD to create your own Bug Report in minutes.

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