LaunchDarkly
Developer Tools16+ engineers, multiple PMs

LaunchDarkly's PM team ships 2x faster with ChatPRD

LaunchDarkly's product team needed to scale requirements across a rapidly growing engineering org without sacrificing quality. ChatPRD became the bridge between strategic thinking and engineering execution — helping PMs go from idea to action in minutes instead of days.

~50%
Reduction in time spent creating PRDs
1+ hr
Saved per document created
8 projects
Covered by a single PM simultaneously
2x
Faster iteration with simultaneous scoping and research
I can just show up with half a brain in the middle of my workday and get out on paper a very good V1 of the product definition. In a way that builds understanding and unblocks engineers.
Tim Cook
Senior Product Manager, LaunchDarkly
The Challenge

Too many meetings, not enough time to write

LaunchDarkly's senior product managers were caught in an impossible loop. Seven meetings in a row, back-to-back customer calls, cross-functional decisions happening in real-time — and somewhere in between, they were expected to produce the high-quality PRDs that kept engineering unblocked.

In an ideal world, a PM could disappear into the woods for a week and craft a perfect document. But in reality, that time didn't exist. Ideas were forming in meetings, crystallizing during customer conversations, and then evaporating before anyone could write them down.

The team was scaling fast. One senior PM was covering eight simultaneous projects across 16+ engineers. The burst of contractor engineers needed clear requirements and guidance immediately — not two weeks from now when the perfect PRD was ready. The gap between having the knowledge and getting it into a usable document was costing the team velocity.

Without a way to quickly capture and structure product thinking, good ideas were getting lost, engineers were waiting for direction, and PMs were spending their limited unbooked time on formatting and structure rather than strategy.

The Solution

From half an idea to a full first draft in minutes

ChatPRD became LaunchDarkly's force multiplier. PMs could show up between meetings with just a rough outline — a few keywords, the five big things for phase one, a general sense of why they were building something — and walk away with a production-ready V1 good enough to share with engineering immediately.

The team set up custom templates matching their internal one-pager format, so every ChatPRD output landed in a structure engineers already knew and trusted. This eliminated the formatting tax entirely: no more time spent making documents look right before they could be useful.

Senior PMs used ChatPRD to seed the context that only they had — the strategic rationale, the customer insights, the cross-project dependencies — and then passed strong first drafts to the wider team for detailed execution. This let the PM operate at the right level of abstraction while still giving engineers the specifics they needed to start building.

One PM described running a workshop where the entire engineering team used ChatPRD to write PRDs for roadmap ideas, then fed those directly into prototyping tools. The team said it was “the best way to build understanding” about what they were trying to build — far more effective than slide presentations.

ChatPRD also became a tool for capturing ideas that might never get built. When a customer call sparked an insight, PMs could quickly articulate it in a shareable one-pager and circulate it — preserving institutional knowledge that would otherwise disappear.

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Key Highlights

What stood out

Custom templates drive adoption

LaunchDarkly's team set up templates matching their internal one-pager format. Custom templates turned out to be the #1 adoption driver — output landed in a structure the team already trusted.

Purpose-built beats general AI

PMs chose ChatPRD over ChatGPT because it stayed laser-focused on the task. General AI tools went off on tangents; ChatPRD's purpose-built workflow delivered seamless results from idea to Google Doc.

Workshops that build shared understanding

Engineering teams used ChatPRD collaboratively to write PRDs for roadmap ideas, then fed them into prototyping tools. The team called it the best way to build a shared understanding of what they're building.

Senior PMs scale their expertise

Rather than being a bottleneck, senior PMs used ChatPRD to capture strategic context quickly, then handed strong first drafts to their teams — multiplying their impact across multiple projects.

Capture ideas before they vanish

PMs started creating one-pagers for ideas sparked by customer calls — even features they may never build — preserving institutional knowledge that would otherwise disappear between meetings.

Simultaneous scoping and research

ChatPRD returned end-to-end understanding of complex features from just a two-line prompt — simultaneously handling scoping and research that previously required separate efforts.

In Their Words

What the team says

I can just show up with half a brain in the middle of my workday and get out on paper a very good V1 of the product definition. In a way that builds understanding and unblocks engineers.

Tim Cook
Senior Product Manager, LaunchDarkly

I was actually really surprised at the quality of the output from some basic prompts. It took only a handful of prompts from me to get it to a place that saved me probably at least an hour per doc.

Cameron Savage
Senior Product Manager, LaunchDarkly

I can spend more time focusing on the why this matters or the strategy and the directing, then manual output.

Cameron Savage
Senior Product Manager, LaunchDarkly

ChatPRD came back with an end-to-end understanding of a complex feature from a two-line prompt. It simultaneously did some scoping and some research for me in one swing. It accelerated me times two.

Cameron Savage
Senior Product Manager, LaunchDarkly

I probably spend like half the time making PRDs than I did before. In large part because I don't procrastinate, and because I don't spend any time on the formatting details. All I need to come with is some ideas.

Tim Cook
Senior Product Manager, LaunchDarkly

Everyone said this was the best way to build understanding — a shared sense of what we're trying to build — versus just presenting a slide deck.

Tim Cook
Senior Product Manager, LaunchDarkly

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