Managing Billing and Subscriptions

How do I cancel my subscription?

You can cancel your subscription at any time in your billing settings: app.chatprd.ai/settings/billing.

After cancellation, your access continues until the end of your current billing cycle.

Will I get a refund if I cancel?

Refunds are not typically issued. See our Refund Policy for details and rare exception cases.

How does the free trial work?

If your plan includes a free trial, cancel before the trial ends to avoid future charges.

Can I change my subscription plan?

Yes. You can manage or update your plan from your billing dashboard.

What happens if my payment fails?

If a payment fails, we will notify you and ask you to update payment details or complete payment to avoid service interruption.