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How to Create an AI Governance Framework and Tool Library for Your Company

Move your company from risky 'shadow AI' usage to a structured, safe, and scalable program. This workflow details how to survey your team, collaborate with stakeholders, and build a centralized knowledge center for approved AI tools and data guidelines.

From How I AI

How I AI: Brian Greenbaum's 3-Step Playbook for Driving Company-Wide AI Adoption

with Claire Vo

How to Create an AI Governance Framework and Tool Library for Your Company

Tools Used

ChatGPT

OpenAI conversational AI

Step-by-Step Guide

1

Measure Baseline Sentiment and Awareness

Before implementing new rules, send a company survey to understand current AI usage. Ask about personal sentiment toward AI, familiarity with company policies, and awareness of which tools are available and approved. This data will be your benchmark for success.

2

Identify Key Knowledge Gaps

Analyze the survey results to find the biggest areas of confusion. The Pendo survey revealed that employees were using personal ChatGPT accounts and didn't know which data was safe to use, highlighting a clear need for guidance.

3

Collaborate with Cross-Functional Stakeholders

Work directly with Legal, Security, IT, and Finance to create an official AI policy. This ensures that the guidelines you create are compliant, secure, and practical for the entire organization.

4

Build a Centralized AI Knowledge Center

Create a single source of truth (e.g., on your company intranet) that contains an alphabetized table of approved AI tools. For each tool, include its status, security and legal notes, and clear data-sharing guidelines.

5

Define Clear Data-Sharing Guidelines

For each tool in your knowledge center, be explicit about what data can be used. Use clear labels like 'Internal Data Only,' 'No PII (Personally Identifiable Information),' or 'Public Data Only.' This removes ambiguity and empowers employees to experiment safely.

6

Create a Process for New Tool Requests

Establish a formal process for employees to request access to approved tools or to submit new tools for evaluation by the cross-functional team. This keeps your AI program dynamic and responsive to your team's needs.

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